Terms of service
Our Promise to You (Terms of Service)
Hey there, beautiful soul!
Welcome to the Love My Name family! When you shop with us at lovemyname.ca, you're not just buying jewelry - you're joining a community of amazing people who celebrate what makes each of us wonderfully unique. Here's how we work together to make your experience absolutely beautiful:
Who We Are We're Love My Name, a family-owned Canadian business based right here in Ontario. We absolutely pour our hearts into creating personalized jewelry that tells your one-of-a-kind story - from gorgeous name necklaces that celebrate your beautiful identity to stunning birthstone pieces that honor your special journey through life.
Shopping With Us
- Age: You need to be 18+ to shop on your own, or 13-17 with your parent's blessing (they'll probably want to see your gorgeous picks anyway!)
- Personal Use: We create jewelry for you to treasure forever or share as the most meaningful gifts
- Quality Promise: Every single piece is handcrafted with so much love, and those natural variations just make each item even more beautifully unique - just like you!
Your Orders
- We get so excited when your order comes in that we start crafting your piece the moment your payment goes through!
- Colors might look just a tiny bit different on your screen - that's totally normal with different monitors!
- If something isn't absolutely perfect, don't worry for even a second - we'll move heaven and earth to make it right
Keeping Things Fair (But Fun!)
- All our designs, photos, and content belong to us (we put our hearts and souls into creating them!)
- We absolutely love when you share photos of your jewelry - seeing how you style our pieces just makes our day!
- We might feature your gorgeous photos on our social media (but we'll always keep your privacy completely safe)
When Things Go Wrong Life happens, and we totally get that! If something unexpected comes up, we're here with open arms to work together and find the perfect solution. We genuinely care about making everything right for you.
Questions? Please reach out anytime - we absolutely love hearing from you and chatting about jewelry! Email: hello@lovemyname.ca