Shipping policy
Here’s a professionally written Shipping Policy for Love My Name, a brand that ships from Canada:
Shipping Policy – Love My Name
Thank you for shopping with Love My Name! We are proud to offer unique, personalized products, handcrafted with love and shipped directly from Canada. Please read our shipping policy below for all the details on how your order gets to you.
Shipping Locations
We currently ship to:
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Canada
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United States
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Selected international countries (subject to carrier availability)
Order Processing Time
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Orders are processed within 5–10 business days.
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Personalized items may take an extra 1–5 business days for customization.
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Orders are not shipped or delivered on weekends or holidays.
Note: During high-volume periods (such as holidays or promotions), processing times may be slightly extended.
Shipping Rates & Delivery Estimates
| Region | Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|---|
| Canada | Standard Shipping | 10–15 business days | Calculated at checkout |
| United States | Standard Shipping | 10–15 business days | Calculated at checkout |
| International | Standard International | 10–21 business days | Calculated at checkout |
Express shipping options may be available at checkout depending on your location.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to become available.
Customs, Duties, and Taxes (for international orders)
Love My Name is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Wrong Address Disclaimer
It is the customer’s responsibility to ensure the shipping address is correct at the time of purchase. If you notice an error, please contact us within 12 hours of placing your order. We are not responsible for packages sent to the wrong address due to incorrect information provided by the customer.
Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact us at [support@lovemyname.ca] with your order number and any relevant details. We’ll do our best to make it right.
Questions?
If you have any questions about your shipment, feel free to reach out to our support team at [support@lovemyname.ca] – we’re happy to help!
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